Workshop on Communication Psychology For Teaching & Non-teaching Staff

St. John’s School in Greater Noida West has always prioritized expanding the horizons of learning for its teaching and non-teaching staff, enabling them to assist their students in reaching new heights. In line with this philosophy, a workshop on "Communication Psychology" was organized for the teaching and administrative staff. The event took place in the school auditorium on Monday, 27th May 2024. The session was conducted by Mr. Lucky Puchhrat, a renowned professional speaker, founder, life coach, communication skills expert, and Director of Maverick India Solution.

The workshop was designed to provide valuable insights and practical applications of effective communication, which is a crucial skill for personal and professional success. Communication is essential in bridging the gap between clarity and confusion, and it serves as a fundamental resource for effective leadership.

Mr. Puchhrat led an interactive session, focusing on various aspects of communication. The key areas covered included, Understanding Communication, what communication truly entails, Listening Skills The importance of cultivating listening as a skill, Avoiding Miscommunication and Strategies to prevent misunderstandings.

The workshop delved into the effective use of both verbal and non-verbal communication. The process was explained through the Source-Encoding-Channel-Decoding-Receiver model, highlighting how messages are transmitted and received. The session began with an introduction to the topic and the significance of communication skills in both personal and professional life. Participants were educated on the communication method and the process of effective communication. This included understanding the cycle of communication, starting from the sender to the receiver. Emphasis was placed on the rules of communication, specifically the 7-38-55 rule, which explains the proportion of communication that is verbal (7%), tone of voice (38%), and body language (55%). The concept of the Golden Circle, focusing on 'Why, How, and What,' was discussed to help participants understand the core of effective communication. Mr. Puchhrat introduced several key terms and acronyms such as CSC-PSH (Choose a task, stick to it and complete it, whereas PSH stands for power of single handling) and FWYS (Finish what you start).

The workshop concluded with a practical exercise where Mr. Puchhrat encouraged participants to spend a day without complaining and to reflect on "What vs. How" they want to grow. This exercise aimed to foster a positive mindset and encourage self-improvement.

The session ended with the Principal, Ms. Reeja Ninan, presenting a token of gratitude to Mr. Puchhrat and thanking him for the valuable insights shared during the workshop. The participants left with a deeper understanding of communication psychology and equipped with practical tools to enhance their communication skills.